Subprocessors

A list of the third-party providers SendPromptly uses to operate the service and what data each one processes.

SendPromptly uses the following third-party providers to operate the service. These providers process customer or user data on our behalf.

This list is kept current as part of our commitment to transparency. If you have questions about a specific provider or how your data is handled, contact us at [email protected].


Current subprocessors

ProviderPurposeData processedLocation
StripePayment processing, subscriptions, invoices, and billing portalBilling contact information, subscription and invoice dataUnited States (global)
OVHcloudVPS and application hosting, database storageAll application and database dataVaries by region
BrevoTransactional email delivery (incident alerts, account notifications)Email addresses and email contentFrance (EU)
Google AnalyticsMarketing website traffic measurement and analyticsIP address, browser and device information, page interaction dataUnited States (global)

What “subprocessor” means

A subprocessor is a third-party company that accesses or processes personal data as part of delivering the Service to you. SendPromptly contracts with each subprocessor under terms that require them to protect data in a manner consistent with our Privacy Policy and applicable law.


Changes to this list

We update this page when we add or remove subprocessors. Material changes will be reflected here with no separate notification unless required by applicable law or your agreement with us.


Questions

For questions about our subprocessors or data handling: