Shopify orders/paid Webhook Not Working: What to Check
Shopify shows an order was paid, but your app never applied fulfillment, access, credits, or another business effect. Here is how to debug it.
SendPromptly Team
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4 min read
Shopify shows an order was paid, but your app never applied fulfillment, access, credits, or another business effect. Here is how to debug it.
A customer paid and Stripe confirms it, but they have no access to the plan, features, or product they purchased. Here is how to diagnose what failed and fix it without a risky manual database edit.
Stripe confirms the invoice was paid, but your app never added the credits to the customer's account. Here is how to diagnose the failure, find the affected customers, and recover safely.